Pacific Honda personnel are friendly, helpful, thorough, polite and efficient. Their attitude makes one want to be a loyal customer. The facility waiting areas are clean and the chairs are comfortable. The restrooms are clean. It is also good to see more female employees. I sm a professional female and appreciate that they seek diversity.

Good service and great communication. I am going to do business with you again. Price reasonable

Customer service staff are uninformed and poorly trained. I got four different answers for how long my car would be there. I was told you had courtesy cars but then when I was there they said not on Thursdays. I came FOUR times to appointments that never took place. When I did have an appt. I was on time and still waited 30 minutes while the employees (5 of them) were talking about one car and had “chants” to yell when they did something. We just sat.The service and experience was terrible and I would never recommend Pacific to anyone. The ONLY person who was competent and seemed to care was John Abiao.He saw what a mess it was and very pleasantly did everything he could to get my car serviced. He is a golden employee and deserves to work in a quality shop.

Love Pacific Honda! It’s my dealership of choice in the San Diego area; highly recommend it to anyone who is (or will be) a Honda owner.

My experience was great. Staff was Super nice and helpful. Informative and not pushy whatsoever. Great service

'Efficient easy and fast. Been going her for a while and they are always nice.

This was the best experience iv ever had at Honda dealership. I wanna especially recognize Dario and Lua for their amazing customer service and demeanor. They were very knowledgeable and helpful during this process and made it easy for me to trade in my car. So I’m extremely grateful I was lucky enough to have them assist me.

Pacific Honda is great. All technicians and mechanics do great jobs with reasonable price. They also make sure you know what’s covered by warranty.

Great service and great people. Everyone makes it an easy experience- good WiFi so I can work while I wait!

Awesome fabulous and very friendly and i love it. They really gonna help you to get your dream car

Service department is responsive and professional. Easy to use online appointment system. Check in done quickly and courteously.

Friendly Offered snacks Informative Good location Fair Fast Good inventory Clean dealership Easy access location

My Service Advisor Erik Calderon was very professional and knowledgeable. He reviewed my car's service history with me. I was in and out in one hour.

Every time I come here for service it’s some new issue. They turned my husband away when he had an appointment for service. Then I show up after a 24 hour duty and they say it’ll only take 4 hours. It took 7! Also my husband noticed the associate that helped me added a charge that Honda in Carlsbad wasn’t going to add, ultimately costing me way more money. They lost the paperwork, so I had to go back and get my copies from my husband’s car. If I had the chance I would return this car and cut ties with this dealership.

Was quickly tended to when I arrived without appointment. Issue quickly identified and within 45 minutes, out of shop with my tire repaired!