Friendly people, good service.

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Express Service was exactly that. At time of appointment, fast and done right. Can't beat that!

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Brandon always provide excellent service. He is attentive and clear in the communication. I feel like he cares and it shows. Thanks Brandon and the crew at PH

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Great Friendly Customer Service. Honest People, carefully and clearly explained the issues with my car. The one big con I would state, are the high prices. But you already know that.3/2/2021 Update: Same as always, excellent customer service. My car is in and out in the same day every time quickly. Prices are steeper than I would like for a Honda civic, but I guess that's just how things work. I would definitely come back again for any serious engine or transmission work but for the minor things I have been learning to do my own service. The parts shop here is very helpful here and so ill be back no matter what!

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As always I had a great experience with Pacific Honda service department. Mark helped me as usual and I was in and out of there for a simple oil change in under an hour. I have always serviced my car at Pacific Honda and will continue to do so in the future.

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I purchased a new 2021 Accord Touring from Greg who was very helpful in getting me the deal I was looking for. From there I was handed to Shawn, another salesman who took my experience to another level. Shawn made sure I was comfortable with the purchase and to this day has had outstanding follow-up. Based on Shawn's ability to connect with his customer and exceed their expectation, I referred (2) of my co-workers to him who also made purchases of new vehicles. Both of them are very happy as well. Another friend has an appointment this week with Shawn and I will continue to send anyone looking for a vehicle to him. Being that I'm a huge Honda fan and have purchased several over the years, I must say that by far Pacific Honda has been the best experience I've had with any Honda Dealership in the Country. 20 STARS for Shawn!!! It's also important to note that JR helped me find solutions while in Finance and the GM I spoke with (don't have his name) was also extremely helpful when I hit a snag with the deal. I could go on and on saying great things about my experience with Shawn, but I think you get my point here!!!

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In the past, I never liked the process of purchasing a vehicle, it's cumbersome and inefficient. However, in this case, I had a great experience with Tony Nguyen and his associates at Poway Honda. They were upfront and honest and we were out of there relatively quickly with a very good deal and a brand new Honda Accord. The Finance department is also very efficient and utilizes a hand-held device for electronic signatures that saves you a lot of time and headaches.

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This was my first time at this Honda dealership and I felt the service was friendly, professional, and helpful. I will be back and thank you Erick Calderon for making my day less stressful.

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I had a fantastic experience buying a used car. Lawrence and Ryan were helpful and stayed in touch the entire time. They responded to every single one of my questions and were easy to communicate with over text message. I never felt any sales pressure. I did find a few minor issues with the car and they agreed to replace the parts, free of charge. They are even giving me a rental car so I don't have to wait at the dealer! I loved my buying experience at Pacific Honda!

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Jeff was great and he was very helpful and got me through the whole process of getting my first car. Everyone there was so welcoming and I would definitely would come back again.

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I was very pleased with the express service from Pacific Honda. They took me right away. I call early this morning to make an appointment they said I didn't need one. I had my oil changed.Thank you .

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Erick was great at addressing my concerns. He called me with updates and suggestions to get my car repaired and back to me as soon as possible!

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Getting service done was quick and easy. Set up an appointment for more complicated work. Oil change and car inspections have an express lane, no need to schedule.

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Very easy to deal with and super helpful

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They made the car buying experience fast and pressure free. Greg and Frank got us the car we wanted at the price point we were looking for and entertained us throughout the whole process. Everyone was professional, friendly, and welcoming. I definitely recommend Pacific Honda.

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Ryan was outstanding during the entire process. I love my new CR-V. I highly recommend Pacific Honda and Ryan.

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I could find so many words to describe my amazing experience with Pacific Honda. Mark, Joile, and Tonya are literally the best and know their stuff. I felt more than taken care of and their positive vibes had me feeling even better about my new car. Thanks guys

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Pacific Honda is a solid organization, it was no pressure at all felt at home. Very courteous and customer service friendly atmosphere.

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Excellent sales dept. Kodos to Randy K. You could not ask for a kinder, more helpful salesman. The car!!!! We like it. Handles nice and is comfortable to drive. 135mi familiarization drive today to learn some more of the features.

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Fast service on my oil change. Thank you!

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Really happy I went to Pacific Honda! I just moved here from the east coast, and I had a lot of questions about processes and the end of my car lease. I really appreciated a non-pushy sales experience. Tony and Dustin couldn't have been nicer – they took care of everything with my old car, and made my life 100% easier. Tony has even been helpful post-sale with my questions, which is rare from a car dealership. Definitely come here; you will be taken care of.

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Davian and Andrea were very helpful in finding the right Honda for us. Will definitely recommend this dealership to my friends and family members.

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I haven't owned a Honda for over 6 years now, so this is my first experience in a while. Took my new (to me) 2015 Honda Accord in for it's 100k service and was blown away by the over-the-top service of everyone involved. In particular was Jerremie, who coordinated the service, made sure everything was taken care of and communicated everything to me in a timely manner. I am now even more excited about my Honda purchase to be "back in the family" with Honda service!

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Like always, great professional , friendly service. Shawn(service writer) fast, efficient and always on top of things. I was in and out in a jiffy for a wheel alignment after purchasing new tires. Keep an eye out for their coupons. Always a great deal!

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Friendly, thorough, and quick service. Highly recommended.

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