As always I had a great experience with Pacific Honda service department. Mark helped me as usual and I was in and out of there for a simple oil change in under an hour. I have always serviced my car at Pacific Honda and will continue to do so in the future.
I purchased a new 2021 Accord Touring from Greg who was very helpful in getting me the deal I was looking for. From there I was handed to Shawn, another salesman who took my experience to another level. Shawn made sure I was comfortable with the purchase and to this day has had outstanding follow-up. Based on Shawn's ability to connect with his customer and exceed their expectation, I referred (2) of my co-workers to him who also made purchases of new vehicles. Both of them are very happy as well. Another friend has an appointment this week with Shawn and I ...
In the past, I never liked the process of purchasing a vehicle, it's cumbersome and inefficient. However, in this case, I had a great experience with Tony Nguyen and his associates at Poway Honda. They were upfront and honest and we were out of there relatively quickly with a very good deal and a brand new Honda Accord. The Finance department is also very efficient and utilizes a hand-held device for electronic signatures that saves you a lot of time and headaches.
This was my first time at this Honda dealership and I felt the service was friendly, professional, and helpful. I will be back and thank you Erick Calderon for making my day less stressful.
I had a fantastic experience buying a used car. Lawrence and Ryan were helpful and stayed in touch the entire time. They responded to every single one of my questions and were easy to communicate with over text message. I never felt any sales pressure. I did find a few minor issues with the car and they agreed to replace the parts, free of charge. They are even giving me a rental car so I don't have to wait at the dealer! I loved my buying experience at Pacific Honda!
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